Printer Repair and Maintenance Services

Laser Innovations' highly qualified printer technicians are specialized on Hewlett Packard, Xerox, and Lexmark to perform laser printer repair, printer cleanings (Preventative Maintenance),  fax machine repairs, large format plotter repairs and factory printer warranty support.

Printer Repair

The majority of printer problems can be fixed during a reasonably low priced single service call.  The Laser Innovations team of expert printer technicians can complete most repairs at your location. Some customers may prefer to use our free pick-up and delivery service.

Printer repairs are done on a Time and Materials basis unless covered by a Preventive Maintenance Plan. Time and Materials service allows you the flexibility to pay for maintenance and repairs only as needed. You can utilize our Time and Materials service as often as you need it, either on-site or at Laser Innovations’ Service Center. All work is estimated and pre-authorized before any repairs occur.

Our expert printer service technicians can usually be in your office within 24 hours.

Call 217-522-8580 or email us at laser.innovations@comcast.net for printer repair and maintenance - enjoy reliable printing and peace of mind!

One Time Cleaning

Our low-cost, one-time cleaning (Preventative Maintenance) cleans every part of your printer for optimum performance, reduces downtime by addressing worn and damaged components in your printer, and extends the life of your machine.  Please see our Printer Preventive Maintenance & Service 12-Step Cleaning Process below.

Preventive Maintenance & Service

12-Step Cleaning Process includes:

  • Cleaning transfer roller 
  • Clean fans & housing
  • Wipe out interior of housing
  • Clean fuser assembly
  • Clean facedown assembly
  • Clean Pick-up & separation rollers
  • Clean paper feed source
  • Clean reg. assembly
  • Clean duplex unit
  • Clean envelope feeders
  • Clear event logs where applicable.
  • Clean outer housing

Annual Printer Maintenance Agreements

Annual maintenance agreements take the guesswork out of equipment maintenance and repair costs. For a low annual fee, all maintenance, repair, parts (excluding print heads and consumables) can be covered. With an annual maintenance agreement you can protect your most important equipment — minimizing downtime and potentially saving hundreds if not thousands of dollars.

Maintenance Agreements start as low as $99 per year. If you prefer, cover select printers and still use our Time and Materials option for other printers at your discretion.

All maintenance programs offered by Laser Innovations are an extension of the original warranty issued by Hewlett Packard, Xerox and Lexmark. All restrictions mentioned in the original warranty will still apply on all maintenance programs offered by Laser Innovations.

Printer Preventive Maintenance Plans

Prolong the life of your printer investment; ensure ongoing uptime, quality printing and efficient use of consumables with a Laser Innovations Printer Preventive Maintenance Plan.

  • Includes our 12-Step Cleaning Process
  • Plans and pricing are based on the needs of specific printer brand and model number.
  • Service is performed based on needs of specific brand and model of printer, usually two or four times a year.

Prevent 13 Elite Preventive Maintenance Plans

Our most secure printer maintenance plans provide complete peace of mind for customers who rely on their printers for business-critical functions.  Never wonder again how much you’re spending on printer maintenance and repair – now you know.  Prolong the life of your printer investment; ensure ongoing uptime, quality printing and efficient use of consumables with a Laser Innovations Printer Preventive Maintenance Plan.

  • Includes our 12-Step Cleaning Process
  • Preventative Service is performed two or four times a year (depending on the model).
  • Breakdowns between Preventative Maintenance visits are FULLY WARRANTIED including parts and labor for a period of 1 year.
  • Maintenance (Fuser) Kits are covered.
  • Pricing is based on the needs of specific printer brand and model number.

(***Printers must be inspected prior to coverage***)

Call 217-522-8580 or email us at laser.innovations@comcast.net for printer repair and maintenance - protect your printer investment today!

Spare Parts Sales

Some of our customers have the ability to self-maintain their printers.  For those who need a reliable, local source for fast delivery of spare parts, look no further! Laser Innovations, Inc. stocks a wide selection of low-cost printer parts and exchange repair services for fusers, power supplies, and electronic components. Local pick-up and delivery is available for your convenience.

Laser Printer Sales

Don't forget to ask about our sales of NEW and REBUILT laserjet printers.